FJ77 Privacy Policy

At FJ77, we take privacy seriously — not because we have to, but because we genuinely believe that players deserve to know how their information is handled. This Privacy Policy outlines what personal data we collect when you use our platform, how it's used, who it may be shared with, and what rights you have over your own information.

By creating an account or continuing to use FJ77, you acknowledge that you have read and accepted this Privacy Policy. If you have questions at any point, our support team is available to help.

1. Overview

FJ77 operates as an online gaming platform serving players in the Philippines. As part of running this platform, we process personal data to manage accounts, process transactions, prevent fraud, and meet our operational obligations.

This policy applies to all data collected through:

• The FJ77 website at fj77.vu
• The FJ77 mobile application available via download
• Any communications between you and FJ77 support or operations teams

This policy should be read alongside our Terms & Conditions, which govern your overall use of the platform.

2. Data We Collect

We collect different categories of information depending on how you interact with FJ77. Here is a breakdown:

Data Category	Examples	When Collected
Identity Data	Full name, date of birth, government-issued ID	During registration and KYC verification
Contact Data	Email address, mobile number	During registration and account updates
Financial Data	Bank account details, e-wallet reference numbers, transaction history	When making deposits or requesting withdrawals
Technical Data	IP address, device type, browser, session timestamps	Automatically during platform use
Behavioural Data	Games played, betting patterns, login frequency	Automatically during gaming sessions
Communications Data	Support chat logs, email correspondence	When you contact FJ77 support

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless required for responsible gaming assessment purposes, in which case we will seek your explicit consent.

3. How We Use Your Data

The data we collect serves specific and legitimate purposes. We do not use your data for anything beyond what is listed below:

• Account management: To register, maintain, and secure your FJ77 account.
• Identity verification (KYC): To confirm your identity as required for account security and regulatory compliance.
• Transaction processing: To facilitate deposits and withdrawals in Philippine Peso (PHP) via supported channels.
• Fraud prevention & security: To detect suspicious activity, prevent unauthorized access, and protect your account.
• Customer support: To respond to queries, resolve disputes, and improve our service quality.
• Platform improvements: Aggregated and anonymised behavioural data helps us improve the gaming experience across the Game Lobby, Casino, and Live Casino.
• Responsible gaming: To identify patterns that may suggest problematic gambling behaviour and to provide appropriate support tools.
• Communications: To send you account-related notices, security alerts, and — where you have opted in — promotional updates.

We process your data based on one or more of the following legal bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your explicit consent.

4. Sharing Your Data

FJ77 does not sell your personal data. We may share it only with:

• Payment processors and e-wallet providers — such as local bank transfer networks and Philippine e-wallet services — to complete your financial transactions.
• Identity verification partners — third-party KYC service providers who assist in confirming your identity documents.
• Technology and hosting providers — companies that help us operate the platform infrastructure, under strict data processing agreements.
• Fraud and security specialists — to protect the integrity of the platform and its players.
• Legal and regulatory authorities — when required to do so by applicable law, court order, or regulatory obligation.

Any third parties who receive your data are contractually obligated to handle it in accordance with applicable data protection standards and may only use it for the specific purpose for which it was shared.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to meet legal, compliance, and operational obligations. Specifically:

• Account and identity data is typically retained for a minimum of five years following account closure, in line with standard record-keeping practices.
• Transaction records are retained for a minimum of five years for financial compliance purposes.
• Support communications are retained for up to two years unless a longer period is needed for an unresolved dispute.
• Technical and behavioural logs are typically retained for up to 12 months in identifiable form, after which they may be anonymised for analytics.

When data is no longer needed, we securely delete or anonymise it in a way that prevents reconstruction of your personal information.

6. Security Measures

FJ77 uses a combination of technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. These include:

• SSL (Secure Socket Layer) encryption on all data transmitted between your device and our servers
• OTP (One-Time Password) verification for login and withdrawal requests
• Strict access controls limiting which staff can view sensitive account data
• Regular security audits and vulnerability assessments on platform infrastructure
• Automatic session timeouts after periods of inactivity

While we take every reasonable precaution, no system is completely immune to risk. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.

7. Cookies & Tracking

FJ77 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the site is used.

We use the following types of cookies:

• Essential cookies: Required for the platform to function correctly, including keeping you logged in during a session.
• Analytical cookies: Help us understand how players navigate the site so we can identify areas for improvement. Data collected is aggregated and not linked to individual identities.
• Functional cookies: Remember your preferences such as language settings and display options.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain features of the platform.

We do not use cookies for cross-site advertising or behavioural tracking beyond the FJ77 platform.

8. Your Rights

As a user of the FJ77 platform, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: If any of your information is inaccurate or out of date, you can ask us to correct it.
• Right to deletion: You may request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data.
• Right to data portability: You may request your data in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team through the live chat on the platform or via our official support email listed at the bottom of this page. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

9. Minors

FJ77 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by a minor, we will immediately suspend that account, cancel any associated transactions, and delete the relevant data.

If you believe a minor has registered on FJ77, please contact us immediately so we can take appropriate action. For more on our approach to player safety, visit our Responsible Gaming page.

10. Policy Changes

FJ77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, the "Last Updated" date at the top of the sidebar will be revised.

For significant changes that materially affect how we handle your data, we will make reasonable efforts to notify registered users via the email address on file. Continued use of the platform after any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you stay informed about how your data is being protected.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way FJ77 handles your personal data, please get in touch with our support team. You can reach us via the live chat feature available throughout the platform, or by emailing us at the address listed in the footer below.

We are committed to addressing all privacy-related concerns promptly and transparently. If you feel your concern has not been adequately resolved, you may seek further guidance from the relevant data protection authority in your jurisdiction.